Terms & Conditions

EO Fitness BV

Last updated: October 2026

1. GENERAL

These terms apply to all products and services offered by EO Fitness BV, registered in the Netherlands, located at Koepellaan 1, 3706 BR Zeist. By purchasing any product or service you agree to these terms. For questions contact us at eugene@eofitness.org.

2. TRAINING PLANS

Training plans are monthly subscriptions billed automatically. There is no minimum commitment. Cancellations can be made at any time through your account and take effect at the end of the current billing period. No refunds are issued for the remaining days of an active billing period.

3. CALLS & CONSULTATIONS

All bookings for the Athlete Performance Call and Coach Consultation Call are non-refundable. You may reschedule your session up to 24 hours before the scheduled time via the link in your confirmation email. Cancellations within 24 hours and no-shows are non-refundable and non-transferable.

4. DIGITAL PRODUCTS

The EO Fitness Ebook is a digital product. Once purchased and delivered it is non-refundable.

4. DIGITAL PRODUCTS & PERFORMANCE PROGRAMS

EO Fitness BV offers digital products, including ebooks, downloadable training plans, structured performance programs, sprint training systems, and other digital training materials.

4.1 Delivery and Access

Digital products are delivered electronically upon purchase or made accessible through the designated platform. Once access has been provided, the product is considered delivered.

4.2 Refund Policy

Due to the digital nature of these products, purchases are generally final once the product has been delivered and access has begun, subject to applicable consumer protection laws.

Refunds are not ordinarily provided solely because a customer changes their mind, no longer wishes to follow the program, or does not achieve their expected training results.

This policy does not affect any mandatory legal rights, including rights relating to defective products, products not delivered as described, or applicable statutory withdrawal rights.

4.3 Individual Results

EO Fitness provides structured training programs based on established coaching principles and practical athletic experience. However, individual results cannot be guaranteed.

Progress depends on factors including training consistency, execution, physical condition, recovery, nutrition, and individual responses to training.

A lack of expected progress does not, by itself, establish that a program is defective or entitle the customer to a refund.

4.4 Consumer Withdrawal Rights

Where applicable law provides a statutory withdrawal right, EO Fitness will respect that right.

For digital content supplied without a physical medium, immediate delivery may result in the loss of the statutory withdrawal right where the customer has given the legally required prior express consent, acknowledged the loss of that right, and received the required confirmation.

4.5 Support

Customers experiencing difficulties with a training program are encouraged to contact eugene@eofitness.org. EO Fitness may provide guidance or clarification to help customers use their purchased programs effectively.

5. PERSONAL DATA

EO Fitness collects only the personal data necessary to deliver our services. We do not sell or share your data with third parties. Data is processed in accordance with GDPR.

6. INTELLECTUAL PROPERTY

All training programs, documents, videos, and content created by EO Fitness remain the intellectual property of EO Fitness BV. You may not share, resell, or reproduce any materials without written permission.

7. LIABILITY

Participation in any training program is at your own risk. EO Fitness is not liable for any injuries, losses, or damages arising from the use of our products or services. Consult a medical professional before starting any new training program.

8. GOVERNING LAW

These terms are governed by Dutch law. Any disputes will be handled under the jurisdiction of the competent court in the Netherlands.